for RioTouch monitors
Guan RioTouch Technology Co., Ltd, China(hereinafter "RioTouch")
guarantees the end customer (hereinafter "customer") a
manufacturer's guarantee for the following series of products:
RioTouch GT-65 LED touch monitor
Accessories and options for these products are not covered by
TIME and SCOPE OF VALIDITY
- The warranty
period is two (2) years from the date of sale to the first final
purchaser as a new device ("warranty period"). As a final
customer, the person who purchased the product is considered not for the
purpose of commercial resale but for its own use.
guarantee is valid only for products purchased in the European Union,
Switzerland, Liechtenstein, Norway or Iceland ("scope of
validity"). Guarantee benefits can only be claimed in these
the warranty period, RioTouch eliminates product failures caused by
material or manufacturing defects. The warranty service is offered
within the scope of validity of the RioTouch's warranty by means of
repair, exchange of defective parts, replacement of defective parts or of
the product by an equivalent product without charging labor or material
expenses. The execution of guarantee services does not lead to an
extension or to a new beginning of the guarantee period. The
replaced parts become the property of RioTouch.
benefits will only be provided by RioTouch if the defective product is
presented within the guarantee period together with the original invoice
or the original cash receipt of that dealer that sold the product to the
first final customer (indicating the date of purchase, the designation of
the model, serial number of the product as well as the name and address
of the dealer).
provision will not be offered in case of damages or defects not
attributable to RioTouch and caused especially by:
use, mechanical damage (eg scratches, pressure nicks or break points),
improper storage or cleaning, damage during transport, abuse or other
fault of the customer or a third party;
of observance of conservation and maintenance instructions of RIOTOUCH
in the maintenance and conservation of the product;
representation of - also partially - frozen images (typical damages of
the display are the so-called "burn in" effects such as
"image retention" and "image sticking");
of service that exceed those of normal office use or normal private use
(eg use in the presence of smoke, dust, or in ambient temperatures and
extraordinary UV / IR radiation); for certain products RIOTOUCH has
specified special service conditions;
or fluctuations in the supply of current or electrical circuits, air
conditioning equipment or other environmental conditions;
majeure, fire, floods, chemical or biological actions, war events, acts
of violence or similar events;
change of the product by a person not authorized by RIOTOUCH;
infections or use of the product with software not supplied with the product
or improperly installed.
such as cardboard boxes, packaging, batteries or other consumer
components used in condition with the product and which must be replaced
as expected are not covered by the guarantee.
OF THE WARRANTY
Warranty services are offered within the scope of validity of
the warranty after consulting the RIOTOUCH hotline or another service partner
authorized by RIOTOUCH (Sabrina@riotouch.com).
warranty does not affect or influence the legal or contractual rights of
the buyer against the seller for defects in the thing. These rights
may also be enforced by choice instead of the warranty services offered
the rights according to the law on defective products or other compulsory
legal rights of the buyer are conserved.
OF LIABILITY AND BENEFITS
case of breach of obligations due to light negligence, the responsibility
of RIOTOUCH is limited to the foreseeable average damage, typical of the
contract and direct. In the breach of unimportant obligations due to
slight imprudence, all liability is excluded.
the liability of RIOTOUCH is excluded or limited, this also applies to personal
liability for compensation for damages of its employees, collaborators,
representatives and executive assistants.
above liability restrictions do not apply to customer claims for personal
injury or health or loss of life.
this guarantee statement, RIOTOUCH guarantees exclusively the absence of
defects in material and transformation in the product.
statement does not include other warranty benefits than those promised by
RIOTOUCH in this document.
law of the Republice of China.
in the case of any litigation with merchants according to the law, legal
entities under public law or legal-public patrimony, the city of BeiJing
is established. The same law is valid if the client does not have
general jurisdiction in the country, moved his home or his habitual
whereabouts to another place abroad or if his domicile or his habitual
whereabouts are unknown at the time the claim is made.
Dong Guan RioTouch Technology Co., Ltd