What is the minimum order quantity (MOQ)?

For standard OEM products (your logo on our existing models), the MOQ is 50 units. For ODM custom products with hardware changes, MOQ starts at 200 units. Prototype samples can be ordered as 1–3 units for evaluation.

What certifications do your products carry?

We hold 30+ international certifications including CE, FCC, RoHS, CCC, Google EDLA (Full GMS), KC, UKCA, INMETRO, EAC, and more. We handle all certification paperwork and can assist with additional market-specific certifications you may need.

How long does OEM production take?

Typical lead times: Sample production 7–15 days, OEM order production 25–35 days, ODM custom project 60–90 days. We provide real-time production tracking through your dedicated account manager.

Can I customize the software / OS?

Yes. We offer full DaisyOS customization: custom launcher UI, pre-installed app packages, custom boot animation and screensavers, MDM integration, private cloud configuration, and white-label app store. Our software team handles the integration end-to-end.

What are the payment terms?

Standard terms: 30% T/T deposit upon order confirmation, 70% balance before shipment. For established partners with good history, we offer Net 30 or L/C payment. We accept T/T, L/C, and major trade finance platforms.

Do you offer after-sales support and warranty?

All products come with a 3-year limited warranty. We provide: dedicated after-sales engineer, spare parts supply, remote diagnosis via DaisyOS, and on-site service coordination through our global partner network.

Can you provide factory audit / inspection?

Yes. We welcome factory audits and can arrange factory tours (in-person in Dongguan or virtual video tour). We support third-party inspections by SGS, Bureau Veritas, TÜV, and other accredited agencies. Our ISO 9001 certification documentation is available upon request.

Product Image Gallery — High-Resolution Interactive Display Images

🖥️ADV100 — Front View

ADV100 — Front View

IFPD3840×2160

🏫ADV100 — Classroom

ADV100 — Classroom

IFPDScene

📐ADV100 — Side View

ADV100 — Side View

IFPDDetail

🔌ADV100 — Ports

ADV100 — Ports

IFPDDetail

🤖RK3588 — Smart Board

RK3588 — Smart Board

IFPD3840×2160

📺ADV3683 — Front

ADV3683 — Front

IFPD3840×2160

🍽️Touch Table — Restaurant

Touch Table — Restaurant

Touch TableScene

🛍️Touch Table — Retail

Touch Table — Retail

Touch TableScene

🔳Touch Table — Top View

Touch Table — Top View

Touch TableDetail

💡COB LED — Video Wall

COB LED — Video Wall

LEDInstallation

P0.9

🔬COB LED — Close-up

COB LED — Close-up

LEDDetail

🪧LED Poster — Retail

LED Poster — Retail

LEDScene

🏨Kiosk — Hotel Lobby

Kiosk — Hotel Lobby

Digital SignageScene

🏢Wall-mounted — Corporate

Wall-mounted — Corporate

Digital SignageScene

💻OPS Module

OPS Module

AccessoryDetail

📐Mobile Stand

Mobile Stand

AccessoryDetail

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Phone: +86 13631706721

Email: Hello@riotouch.com

WhatsApp: +86 13829105761

Factory: Dongguan, Guangdong, China

Hours: Mon–Fri 9:00–18:00 CST

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High-Resolution Product Images

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